Mobile offices provide a viable alternative to traditional construction in many ways, from cost predictability to speed to occupancy.
How does it accomplish all of this?
From the off-site build processes to the minimal on-site work, modular construction processes work to minimize site impact, keep costs predictable, get owners into buildings faster, and more.
One such process is mobile office delivery. What happens when it’s time for your mobile office to be delivered to your build site?
Here’s what you need to know about the mobile office delivery process.
Site Preparation
Before the delivery process starts, there are a few things you’ll need to take care of.
The first item of business is obtaining permits. How you obtain these permits will depend on your area, with different municipalities having different laws concerning building permits.
Next up is site preparation. The site itself needs to be big enough for the mobile office, the truck carrying the office to fit in, and the workers to set up the building. The site should also be cleared of any debris or objects that could hinder the mobile office’s successful delivery.
Site accessibility is crucial for mobile office delivery. A site involving tight turns or smaller roadways may require additional equipment to successfully get the trailer into position.
The Order Process
Once you sign your lease agreement, the Triumph Modular team will begin to work on the necessary arrangements for coordinating the delivery. Our Customer Satisfaction Specialist will call you and set the delivery date.
We will confirm the contact person’s name on site that will receive the delivery. At this time, they will also verify the order’s details, including the equipment and products delivered. If the delivery destination is the City of Boston or the Cape & The Islands, we will need a two-week lead time to schedule route surveys and transportation permits.
A day or two before the scheduled delivery date, our Logistics Coordinator will call you to confirm the date and obtain the job site hours. We will also find out if any special instructions accompany the delivery and ensure proper accessibility at the site for the delivery truck and office trailer.
If the office trailer needs to be tied down, it’s the customer’s responsibility to mark the area with white paint or stakes for Dig Safe. Once we have confirmed that you are aware of the obligation to mark the installation area, Triumph Modular’s responsibility is to call Dig Safe and coordinate their visit. This procedure ensures that utility lines aren’t mistakenly hit during the set-up process. The number of tie-downs used depends on the size of the trailer and is planned during the initial order process. Tie-downs may be deemed necessary in areas that receive frequent high winds.
How are Mobile Offices Moved and Delivered?
Once the mobile office is ready for delivery, it gets hitched onto a delivery truck, and the driver will deliver the office straight to the requested location.
One important thing to note is that the office is transported to the location with the office door on the passenger side. Knowing this in advance can help you plan out the placement of your office on-site.
The Day of Delivery
The assigned driver will call you from the road and tell you that they are on their way. When the driver arrives at the job site, they will set up the office trailer in the vicinity of the pre-marked area. Depending on the size of the office trailer, you can expect the installation to take about 60-90 minutes. Typically, the office trailer is stabilized and leveled using adjustable jack stands, but concrete blocks will be used with larger office trailers or modular buildings.
As part of the leveling process, we will make sure that the doors on the trailer open and close properly and set up the steps and canopy if they are part of the order. We will also assemble and deliver all the furniture solutions included in the order.
The delivery driver will usually take some pictures of the finished installation and provide you with a confirmation to sign. The delivery driver will not install tie-downs or skirting on the day of the office trailer delivery. A Triumph Modular specialist will come out to the site to finish the installation within a few days. Similarly, if a portable restroom tank needs to be installed, a 3rd party company will hook it up in the days following the delivery of the office trailer.
Once the delivery driver’s day is finished, they will return to Triumph Modular, and upon check-in, your order will be marked as delivered. Your lease contract will start the day of the delivery. Our Customer Satisfaction Specialist will follow up in 4-6 weeks to check-in and verify that the experience was as great as promised.
The Return Process at Lease-End
Once you are ready to end your lease and return the office trailer to Triumph Modular, you can call to coordinate a pickup. The Logistics Coordinator will provide a pickup date and contact you a day or two beforehand to confirm the appointment. At that time, we will find out the details of the removal – if jack stands or concrete blocks were used to level the office trailer and if a portable restroom removal also needs to be coordinated. We typically request a 10-day lead time to accommodate your request before the next billing cycle.
On the pickup day, the delivery driver will knock down the office trailer and remove the skirting and tie-downs. The driver will also take pictures at the site, and when the office trailer has come back to our yard, it will be inbounded and checked for any potential damage or excessive wear and tear that may have been incurred while the office trailer was out on lease. At that point, the rental contract is stopped, and a final invoice is sent.
Questions About Mobile Office Delivery?
Triumph’s customer service team is happy to answer any mobile office delivery process questions. Reach out to us. We’re here to help.
